TERMS & CONDITIONS

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Please note that none of the following terms and conditions affect your statutory rights. UK Law is that applicable to these terms and conditions.

1.0 - ACCEPTANCE OF TERMS THROUGH USE

By using this site, you signify your agreement to all terms, conditions, and notices contained or referenced herein (the "Terms of Use"). If you do not agree to these Terms of Use, we advise you not to use this site. We reserve the right, at our discretion, to update or revise these Terms of Use at any time, and without prior notice - please check the Terms of Use periodically for changes. Your continued use of this site following the posting of any changes to the Terms of Use constitutes acceptance of those changes. Any purchase from Overland-Solutions (UK) Ltd constitutes that you the customer understands our policies, and agree to them.

2.0 - COMPLAINTS

In the unlikely event of a customer complaint that you may have, this should be initially sent by E-mail to our Customer Services Team at: custserv@overland-solutions.com. Your E-mail will be acknowledged within 3 working days and it will be dealt with both fairly and confidentially. We will ensure that your are kept fully informed of the progress and eventual resolution.

3.0 - CONDITIONS OF SALE

All orders are accepted by Overland-Solutions (UK) Ltd, here in after subject to the Conditions of Sales set out within these Terms & Conditions.

4.0 - COOKIES

"Cookies" are small pieces of information that are stored on your computer. Overland-Solutions (UK) Ltd uses cookies to keep track of the items in your shopping basket. The information stored in the cookie does not directly contain any personally identifiable information.

5.0 - CUSTOMER SERVICES CONTACT DETAILS

E-Mail: custserv@overland-solutions.com Overland-Solutions (UK) Ltd Unit 6, Phase 2 New Road Industrial Estate Grace Road Sheerness Kent United Kingdom ME12 1DB Office Hours: 08:00 to 18:00 Mon to Sat

6.0 - PAYMENT METHODS

Generally the terms of the payment will be: 1. Do not send cash in the post. This is entirely at your own risk and we accept no liability for any    loss that may be encountered. Cash can be accept over the counter at our premises below. 2. Cheque with order request via the post.  All cheques should be made out to          'Overland-Solutions (UK) Ltd' and crossed 'Account Payee Only'. Please allow 3-5 working     days for cheque clearance. Ensure that you write the transaction reference number on the     back of the cheque (i.e. OSL-xxxxxxxxx). Once the cheque has been cleared then your goods     will be dispatched to you. 3. Deliveries will be made once a payment has been validated. 4. On-line via our 'Shopping Mall' on this site. 5. We use secure web pages and offer the use of secure real time credit card transaction servers,     using 128-Bit encryption. 6. Credit/Debit card can be accepted over the phone, and will be process immediately via our     Authorisation Centre. 7. We reserve the right to refuse to supply to individuals whose credentials cannot be verified. We     will use discretion in these matters and will not authorise payment or supply unless we are     completely satisfied that the order is legitimate. 8. Cheques should be payable to Overland-Solutions (UK) Ltd and sent to the following address...      Overland-Solutions (UK) Ltd Unit 6, Phase 2 New Road Industrial Estate Grace Road Sheerness Kent United Kingdom ME12 1DB

7.0 - ORDER CONFIRMATION

Once your order has been placed you will receive a confirmation E-Mail detailing the following information... Contact Name & Telephone Number Unique Transaction Reference Total Price with line item split into price plus VAT Postage & Packaging Delivery & Billing Address Special Instructions How to contact the Customer Services Team

8.0 - PRICES

Whilst every endeavor will be made to maintain the prices quoted, we reserves the right to effect changes without prior notice.  All prices exclude UK Value Added Tax (VAT) which will be charged at the current rate of 17.5%. Any prices changes do not effect orders received on that business day.

9.0 - RECEIPT (VAT)

The order confirmation sent to you will act as a temporary receipt. Upon receipt of your order a full VAT receipt will be enclosed. We will be pleased to provide you with any other additional documentation that you may require.

10.0 - RETENTION OF TITLE

We retain the title of the goods to be delivered until full payment is received, unless a prior written agreement has been entered into with Overland-Solutions (UK) Ltd.

11.0 - STOCK LEVELS

We order to the customers' exact requirements.  Subject to stock availability the customer may place orders for any quantity of products, however large or small. Our Stock Management system is used to ensure our current view of 'In Stock'/'Out of Stock' is update on each product on our website.

12.0 - WARRANTY

All products advertised on the website are brand new factory sealed models, unless otherwise specified as Factory Refurbished on our products page. Overland-Solutions (UK) Ltd is a known authorised distributor and dealer for all products shown. All of our products are backed up by full factory and manufacturers limitations warranty only. Overland-Solutions (UK) Ltd does not offer any extended warranty of any kind. The customer is responsible for all related shipping charges back to the manufacturer for warranty claims after a period of more than 28 consecutive days. For any non warranty repairs there will be a charge for parts, labour, any other charges applicable plus all shipping charges. There is no warranty on: broken items, customer abused units, roach infested, misused, or water damaged units. These items listed may not be returned for any reason. All Third Party products sold by us are covered by the manufacturers guarantee.

13.0 - LINKS FROM THIS WEBSITE

Overland-Solutions (UK) Ltd does not monitor or review the content of other party's websites that are linked from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us. Overland-Solutions (UK) Ltd should not be regarded as the publisher of such opinions or material.

14.0 - TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your Credit /Debit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your Credit/Debit card account in the value of the incorrect price (including delivery charges).

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